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Glossary

JO-anmälan

A JO-anmälan (complaint to the Parliamentary Ombudsman) is a cost-free way to get the Parliamentary Ombudsman (Justitieombudsmannen) to review how a public agency has treated you. The Parliamentary Ombudsman is the Riksdag's check that agencies and civil servants follow laws and rules. Anyone can file a complaint, and the review can lead to criticism of the agency, even if it does not change the decision itself.

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