Biståndshandläggare
An assistance officer (biståndshandläggare) is the municipality's public official who investigates needs and decides on support within elderly care. Whoever needs help applies to the municipality (kommun), and the officer assesses the application based on the rules of the law and makes a decision that can be appealed. At the municipal level the individual meets the assistance officer, often when home help or a place in a care home becomes relevant.